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OUR
COMMITMENT TO PRIVACY
We are committed to maintaining the security, confidentiality and
privacy of your personal information. This Privacy Policy documents our
on-going commitment to you and has been developed in compliance with
relevant privacy legislation.
SCOPE
OF POLICY
This Policy addresses personal information about identifiable
individuals and does not apply to information collected, used or
disclosed with respect to corporate or commercial entities.
This Policy does not impose any limits on our collection, use or
disclosure of the following information: " your business contact
information; and " certain publicly available information.
ACCOUNTABILITY
OnRes Systems is accountable and responsible for personal information
under its control. OnRes has designated a Privacy Officer to ensure
compliance with this Policy by OnRes.
PURPOSES
When collecting personal information from you, OnRes will explain the
purpose of the collection and will answer your questions about the
collection. Most of your personal information will be collected
directly from you through the documents and web forms you complete and
through discussions with our representatives. We do not disclose
personally identifiable information about you to our customers without
your prior written consent (unless we are required or authorized to do
so by law). Your personal information may be disclosed to our
affiliates, legal advisors, service providers, regulatory and governing
bodies, government departments and agencies, and other third parties
for the purposes described below.
OnRes
and its representatives may collect, use and disclose your personal
information for the following purposes: authenticating your identity,
providing and administering requested products and services to you,
protecting OnRes, yourself and others from fraud and error, managing or
transferring OnRes' assets or liabilities, for example in the case of
an acquisition or merger, the provision of security for a credit
facility or the change of a supplier and complying with legal
requirements and acting pursuant to legal authorizations. If we want to
use your personal information for a new purpose, we will obtain your
consent to do so unless the use is authorized or required by law.
CONSENT
We will obtain your consent to collect, use or disclose personal
information except where we are authorized or required by law to do so
without consent. For example, we may collect, use or disclose personal
information without your knowledge or consent where: the information is
publicly available, as defined by statute or regulation, we are
obtaining legal advice; or we reasonably expect that obtaining consent
would compromise an investigation or proceeding, other exceptions may
apply.
Your
consent can be express, implied or given through an authorized
representative such as a lawyer, agent or broker. It can also be given
verbally, in writing, electronically, through inaction (e.g. if we
notify you that we want to collect, use or disclose your personal
information for various purposes and you do not object) or otherwise.
You may withdraw consent at any time (subject to legal, contractual and
other restrictions) if you give reasonable notice to us. After we have
received such notice, we will inform you of the likely consequences of
withdrawing consent, which may include our inability to provide certain
services to you or to continue our relationship with you.
LIMITS
ON COLLECTION OF PERSONAL INFORMATION
We will not collect personal information indiscriminately and will
limit our collection of your personal information to what is reasonably
necessary to provide a product or service either directly or indirectly
and which is reasonably necessary for the purposes which you consented
to. We may also collect information as authorized by law.
LIMITS
FOR USING, DISCLOSING AND RETAINING PERSONAL INFORMATION
We will only use and disclose your personal information for the
purposes to which you have consented unless otherwise authorized or
required by law. We will keep personal information used to make a
decision affecting you for at least one year after using it to make the
decision. We will destroy, erase or make anonymous documents or other
records containing personal information as soon as it is reasonable to
assume that: (a) the original purpose is no longer being served by
retention of the information, and (b) retention is no longer necessary
for legal or business purposes. We will take due care when destroying
personal information to prevent unauthorized access to the information.
ACCURACY
OnRes will make a reasonable effort to ensure that personal information
it is using or disclosing is accurate and complete. In most cases, we
will rely on you to ensure that certain information, such as your
street address, e-mail address or telephone number, is current,
complete and accurate. If you demonstrate the inaccuracy or
incompleteness of personal information, OnRes will amend the
information as required. If appropriate, we will send the amended
information to third parties to whom the information has been
disclosed. When a challenge regarding the accuracy of personal
information is not resolved to your satisfaction, OnRes will annotate
the personal information under its control with a note that a
correction was requested but not made.
SAFEGUARDING
PERSONAL INFORMATION
OnRes protects the personal information in its custody or control by
making reasonable security arrangements to prevent unauthorized access,
collection, use, disclosure, copying, modification, disposal or similar
risks. OnRes will take reasonable steps, through contractual or other
reasonable means, to ensure that a comparable level of personal
information protection is implemented by its suppliers and agents who
assist in providing products and services to you. Some specific
safeguards include: physical measures such as locked filing cabinets,
organizational measures such as restricting access to files and
databases as appropriate and electronic measures such as encryption,
passwords and firewalls. We will take reasonable steps, through
contractual or other reasonable means, to ensure that a comparable
level of personal information protection is implemented by the
suppliers and others whom we ask to assist in providing services to you
and us. Note that confidentiality and security are not assured when
information is transmitted through e-mail or wireless communication.
PROVIDING
ACCESS
You have a right to access your personal information held by us. Upon
written request and authentication of identity, we will provide you
with your other personal information under its control, information
about the ways in which that information is being used and a
description of the individuals and organizations to whom such
information has been disclosed. We will make personal information
available within 30 days or provide written notice where additional
time is required to fulfill the request. In some situations, we may not
be able to provide access to certain personal information. This may be
the case where, for example, disclosure would reveal personal
information about another individual, the personal information is
protected by solicitor/client privilege, the information was collected
for the purpose of an investigation or where disclosure of the
information would reveal confidential commercial information that, if
disclosed, could harm our competitive position. We may also be
prevented by law from providing access to certain personal information.
Where an access request is refused in whole or in part, OnRes will
notify you in writing, giving the reason for refusal and outlining
further steps which are available to you.
COMPLAINTS
Upon your request, we will provide information regarding our complaint
procedures. Any inquiries, complaints or questions regarding this
policy or our compliance with privacy legislation should be directed in
writing to our privacy officer as follows:
Name:
Tyler Hassman
E-mail: privacy @ onressystems.com
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